Privacy Policy

Fortress Concrete Fiber ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website (the "Site"), how we use it, and the choices available to you.

Information We Collect

Information you provide. When you submit our contact form, we collect the information you provide, which may include your name, email address, phone number, company, subject, and the content of your message. We use this information solely to respond to your inquiry.

Information collected automatically. Cloudflare Web Analytics collects aggregate, non-identifying usage data (pages visited, general traffic trends) to help us understand how our Site is used; it does not use cookies or collect information that identifies you individually.

We also use Google Analytics to understand how visitors use our Site. Google Analytics may collect information such as your IP address, browser type, device information, pages visited, and how long you spend on the Site. This information is aggregated and does not directly identify you.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our contact form
• Understand how visitors use our Site so we can improve it
• Maintain the security and proper functioning of our Site

We do not sell your personal information, and we do not use it for advertising purposes.

Third-Party Services

We use the following third-party services to operate our Site:

• Cloudflare Web Analytics, to understand aggregate Site traffic and usage
• Google Analytics, to understand Site traffic and usage
• Resend, to deliver contact form submissions to our team via email
• Grooms Digital, which builds and maintains our Site, to receive and route contact form submissions to our team
• Cloudflare, to host our Site and process web traffic
• SOBX Chemicals, which sells and ships Fortress Concrete Fiber - our Buy links take you to their site, and any purchase information you provide there is covered by their own privacy policy, not this one

Each of these providers may process information according to their own privacy policies.

Cookies

Google Analytics uses cookies to collect usage data. You can disable cookies through your browser settings, or opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

Data Retention

We retain contact form submissions only as long as necessary to respond to your inquiry and maintain reasonable business records. Analytics data is retained according to Google Analytics' standard retention settings.

Your Choices

You may contact us at any time to ask what information we have collected about you, or to request that we delete it, using the contact information below.

Children's Privacy

Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Fortress Concrete Fiber
3254 Boy Wood Rd., Graham, NC 27253
[email protected]
(336) 603-8029